Thread: MacPac Packs

Originally Posted by crnkin

-Yes got it "fitted"
-Got home and the straps were still all loose, so all he had done is stand there and touch the straps while it was on my back until I said it felt ok. There were straps inside the pack that he had to actually move, never put his hands inside the pack, so never actually did anything. Only found this out myself after playing with the pack for like an hour wondering why it felt so fucked up.
-I asked him expressly if it was going on sale the following monday when a new sale started, he said no way, I said are you sure, look it up and tell me. All good he said. $50 cheaper the next monday
-Buckles loosen every 2-3 minutes while walking. Anymore than a full camel back and it cant handle it. Im being serious, its fucking useless.
-They are both fucking uncomfortable. Probably because of the muppets that sold me them 'fitted' them and 'sized' them.
-There is much, much better options available, in terms of value, design, longevity, and service.

I must stress that Macpac has the fucking worst customer service I have ever experienced in an industry where the average purchase must be over $500.

Did I mention my Macpac resolution that leaks like a sieve, both due to design and e-vent. And did I mention then entire Routeburn great walk crew experienced the same thing and complained to macpac and got told they were not using it in its intended purpose? They threw them out. $600 jackets, in the bin, they're fucking shit.

Did I mention that when I went to buy gaiters it took 30 minutes for the old whore on the computer to realise I was there to buy something and needed help, because the 3 guys were too busy following around the 13 year old chick looking at puffer jackets, even though she clearly didn't want all three of them to be there?

She was walking around doing fuck all at most 5 metres from me while im staring at her waiting for a 'Hi'. Not one single acknowledgement from anyone, in over 30 minutes, until I had the CC out.

She only acknowledged me after her facebook session when I put the gaitors on the counter. Never asked what size, who theyre for, nothing. I asked if they had any of the wire things. She said yeah over there. I asked her to size them for me, she said we don't have your size, youll have to come back. WITH OUT FUCKING LOOKING.

I fucking hate macpac. I would have spent 20k on hunting equipment in the past 12 months. Aint no fucking way im gonna spend it at one of these shit fucking stores again.

Chris

Macpac has turned to turds since the ex owner of Kathmandu bought it. The older gear is great, not the the fashion shit they sell now.
One Planet packs and sleeping bags are worth a look at now.