And another loss, I was a referee for a neighbour who was applying for his licence (not renewal) and the day he got the actual licence in the mail, the Firearms Safety Authority rang him to say they needed to redo the interviews with him and his wife because they had lost the transcript and data. Apparently also happened to another applicant and his partner who was interviewed on the same day. he is still waiting to see if it a loss to the system or has been compromised and sent somewhere it was not supposed to have. I guess there will always be teething problems, however it shouldn't be with simple data management and control.
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