4 June - The weasel words have been altered again, on the Tracking tool, when I check on all the items, that have been "in Transit" etc etc (on a pallet in Auckland *I reckon).MNissen:
Well the NZPost's weasel words, in which the key terminology is - *"if it’s been more than 5 working days since our tracking tool shows NZ Post received your parcel"
has changed to ::
"To help us help you, please only contact us if our tracking tool shows it’s been more than 5 days (10 days in the Waikato and 2 weeks in Auckland) since NZ Post received your parcel"
I guess that someone*pointed*that the tracking tool may not be showing the user what other*tracking tools are showing, you know, *leaving*information off that casts NZPost in a negative light...
"Delivery update; We are working to have 90% of new parcels in our network delivered within three days across the country. There are no specific areas where we have significant delays. *Thank you for your patience."
No more mention of the back log, I guess if they stop talking about it, we'll quietly go away - not me.
these NZPost a***holes are doing my head in
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