Thread: Schidmt and Bender warranty issues

Originally Posted by R93

You sure about that?? Pretty sure NF is an American brand...

Nightforce is still an Australian family owned company.

The original Adelaide Aussie who developed the spotlights and scopes, took them both over to one of the USA Shot Shows. He ended up getting the scopes manufactured in the US, but after tax the profits come back to the family owned Australian company.

Originally Posted by tommygun

My fingers are crossed for you. I bought my Nightforce NXS second hand and it had been duracoated, I once met with the Australasian agent (son of the company's founder, too) and he warned me that being painted on the outside was one of the few ways to void the warranty, but as none was on the lenses they would still *probably* cover it. Hopefully I never have to find out.

The nightforce crew are a very obliging and helpful bunch.
A couple of years ago a bloke wrecked his nf by putting rainx on his new scope.
He sent it back to nf who reglassed it for free even though it wasnt their fault.
Looking at a lot of these comments I am bloody glad my stable of optics is nearly all nf.
Alot of whingeing goes on here about the price of nightforce but it's becoming apparent now that there is reason for it!
The 3 R's
Rugged reliable repeatable and no out rageous shipping charges if something needs doing like a reticle change.
Nightforce are in for the long haul so there is where I will stay.

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Originally Posted by crocodiledavid

Had a reply from SnB. Can't change the price of the shipping, its going to cost 200 euros using UPS, even though on the UPS website I got quoted 72 euros.

Apparently the PMii only has a 2 year warranty... Yeah, that's great for a 5k scope. That goes to show their confidence in their own work.

This has been the worst warranty experience. A warning to all who considers SnB. Just buy a nightforce.

Knowing what I know and seen the s&b has joined vortex on the list of dont go there scopes

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Originally Posted by Woody

Shoulda bought a Leupold

Ha ha. He would spend more than that in a Leupold's lifetime in postage sending it back and forth to the States for repairs

Originally Posted by Hermitage

Nightforce is still an Australian family owned company.

The original Adelaide Aussie who developed the spotlights and scopes, took them both over to one of the USA Shot Shows. He ended up getting the scopes manufactured in the US, but after tax the profits come back to the family owned Australian company.

Nightforce lightforce is the same company.
All owned by one man.
The main reason all military optics are built in the usa is they then become eligible to be used by the us military.
Most of their other scopes are produced in japan under very strict qc using LOW.
Even their big atacr are made there.

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Yea well, doesn't seem to matter if I bought it second hand or not. Even if you're the original owner, this is what you'd expect. Warranty would be something I'd consider before spending a significant amount of money on optics, it's a shame I didn't in this instance. Sharing my experience may help others. Maybe you'd feel different if you were in my position?

Originally Posted by Hermitage

Nightforce is still an Australian family owned company.

The original Adelaide Aussie who developed the spotlights and scopes, took them both over to one of the USA Shot Shows. He ended up getting the scopes manufactured in the US, but after tax the profits come back to the family owned Australian company.

I hear but thats not my quote.

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Originally Posted by crocodiledavid

Yea well, doesn't seem to matter if I bought it second hand or not. Even if you're the original owner, this is what you'd expect. Warranty would be something I'd consider before spending a significant amount of money on optics, it's a shame I didn't in this instance. Sharing my experience may help others. Maybe you'd feel different if you were in my position?

No I wouldn't.

Perhaps you would have made another choice of brand if you had researched S&B's warranty policy before purchase?

If a client of mine wanted a free repair on a house that was build a decade ago after several owners,they would either receive a two word answer or a bill for the work.

Originally Posted by norsk

No I wouldn't.

Perhaps you would have made another choice of brand if you had researched S&B's warranty policy before purchase?

If a client of mine wanted a free repair on a house that was build a decade ago after several owners,they would either receive a two word answer or a bill for the work.

Ouch....hard but true (but I'm still renaming them Shit and Blender due to their warranty and customer service)

Originally Posted by Hermitage

Ouch....hard but true (but I'm still renaming them Shit and Blender due to their warranty and customer service)

Unless you’ve owned one, and had a bad experience, it’s strange that you are able to form such an opinion.


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I have Swaro,Zeiss,S&B as well as Meopta on my Rifles here.

I can't say there is much between them in terms of clarity.The most surprising is Meopta,considering it's the least expensive of them all.

Originally Posted by MSL

Unless you’ve owned one, and had a bad experience, it’s strange that you are able to form such an opinion.

I once owned a 3-12x50 PMI that had amazing low light brightness and clarity...just amazing.

But after 4 years the lens in the rear ocular bell started making a noise. I sent it to S&B and had to send a number of e-mails before they replied they had received it. They had it for 3 months before I got it back at no charge, which was great as it was outside their 2 year warranty restrictions.

However where they had used the tool to unscrew/take apart the ocular bell, they had made a very noticeable scratch along where the diopter eye piece fits into the ocular bell. With no mention whatsoever of the large scratch at all with the returned paperwork...

Originally Posted by MSL

Unless you’ve owned one, and had a bad experience, it’s strange that you are able to form such an opinion.


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Help me hold my typing finger back!

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Originally Posted by Hermitage

Ouch....hard but true (but I'm still renaming them Shit and Blender due to their warranty and customer service)

Seems their quality has hit the shitter since they opened the factory in Hungary, even the German scopes not as good.

Plenty of horror stories on US forums (they have a repair centre there!), no wonder they have lost a large share in the precision rifle market (which they held from pre-2000's till about 2010).

Have had 2, one of the first 'Precision Hunter' 4-16 with P3 ret and a 5-20 Ultra Short.

Only got the first one now but that may go soon!

Had 2 issues with nightforce scopes and had a mare getting them repaired as were bought in Australia, so I would be struggling to ever go there again. If I ever feel like dropping ridiculous coin again I'd probably go for Tangent theta until then I'll stick to leupold and Vortex Razor2.