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Thread: Swarovski defect

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  1. 03-08-2020, 10:38 PM #21
    Rock
    Rock is offline
    Member
    Join Date
    May 2018
    Location
    Auckland
    Posts
    206
    The Swarovski Optik customer service is good! Just contact them to replace a new one for you as you purchased it new no long ago.
    The factory in Australia has been shut down for 8 weeks due to COVID 18 but was reopened a couple months ago. The normal turn around time would be 3 months to get it back from OZ.
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