Thread: Swarovski defect

Originally Posted by ebf

Couple of tips for new players...

One of the benefits of buying high-end stuff is that their customer support tends to be significantly better than the run of the mill variety. You get to speak to a knowledgable person rather than some flunky in a offshore call-centre.

For Swaro, a simple google search for "swarovski optik nz manager" will get you the name of their local rep.

Or, even easier, go to the Swaro website and look up the NZ agent details, JP's email and mobile number is listed there.

P.S. JP is a top bloke and is a regular competitor and sponsor of field shooting events.

JP at Swarovski Optik NZ is the top block!! My old x5 scope was sent back to factory for repair due to a small problem. After the long wait(due to COVID-19)it came back to NZ, JP inspected the scope before sending it to me. Guess what? I got his phone call saying he is not happy about the repair and he gonna send me a brand new scope instead!! Their customer service are top class!