Thread: Buying lifetime warranty gear without receipt.

Originally Posted by Makros

I've not had an issue with Leupold warranties with no receipt. Just go into nearest stockist, they send it away, comes back fixed.
But totally depends on the brand on the level of service you are going to receive.

likewise, i sent a scope back to them which was no longer manufactured. they sent me a list of scopes to choose from as a replacement.
buck knives warranty is excellent too

I bought a Vortex Golden Eagle scope second hand.

Subsequently I dropped the rifle onto a concrete floor.
It landed on the top turret of the scope driving the turret into the scope.
I was shattered.
This was on a Friday.

I emailed Vortex in the US. They replied over the weekend with instructions to contact the Australian Dealer.
The Australian Dealer replied on the Monday to courier the scope the the NZ Agent.

Damaged scope was couriered on the Tuesday.
Two weeks later (Tuesday) a brand new Vortex Golden Eagle Scope arrived at my door as per the Worldwide Lifetime No Fault Guarantee.

That's my experience of a company honouring their guarantee.

Originally Posted by will.i.em

You don't need the receipt for Leupy or Burris, but the retailers aren't happy if you didn't buy it off them. The H&F manager was unhappy with Baretta for sending me his way, but hey, it's a lifetime warranty "No questions asked".

At worst I'll charge shipping if you bring something like a Leupold into the GC I work at if you didn't buy it off us. Super easy usually to deal with the NZ agent for warranty purposes as long as it originally came into NZ via them.

There is warranties and warranties also. I had a scope , can't remember brand now, where the 'lifetime' warranty turned out to be 10 years, that being the 'lifetime ' of the scope as far as the company was concerned. Burris and Vortex have a version of the 'forever' warranty that can't be beat.
Shame I've had to use it a few times now though....