Thread: In praise of Gun City

Originally Posted by Kscott

Personally I'd be very surprised if this was the case.

It was an advert for ammo supplied cheap to pistol clubs. PNZ is the only place where my email is listed that I am aware of. Not PNZ fault at all, but obviously they used PNZ to advertise.

I have an obligation to pass the email on to club memebers but I am not happy how they went about it.

Try to avoid gun city but have brought firearms d bits and pieces in the past. Flicking through the reloaders catalogue today and saw something I liked $99. Jumped online and found it on trade me from guncity $149 same on their website. Gave them a ring and they have matched reloaders current price online $110 with free freight..... Will wait and see if they right product shows up but can't argue with what's happened so far

Originally Posted by 223nut

Try to avoid gun city but have brought firearms d bits and pieces in the past. Flicking through the reloaders catalogue today and saw something I liked $99. Jumped online and found it on trade me from guncity $149 same on their website. Gave them a ring and they have matched reloaders current price online $110 with free freight..... Will wait and see if they right product shows up but can't argue with what's happened so far

Why didn't you just buy it from Reloaders rather than lining the Tipple's pockets?

There some real glass half empty comments here.

I've never had any trouble with Gun City. Good service in Wellington. If they are too expensive I go somewhere else and they can't bull shit me because I know what I want and why I want it.

I wonder how many lives were saved for free in the Waikato Hospital on the day that you got the run around oneipete? Sure, no one likes shit service, but keep it in perspective.

Originally Posted by Tahr

There some real glass half empty comments here.

I've never had any trouble with Gun City. Good service in Wellington. If they are too expensive I go somewhere else and they can't bull shit me because I know what I want and why I want it.

I wonder how many lives were saved for free in the Waikato Hospital on the day that you got the run around oneipete? Sure, no one likes shit service, but keep it in perspective.

You are one grouchy dude - but I find myself agreeing with more of your comments: good to keep things in perspective - thanks. (But I will say that if our health system were funded accordingly, service would be measurably better......let us know how service is for you if you are ever unfortunate enough to end up on a waiting list...)

Originally Posted by Nickoli

You are one grouchy dude - but I find myself agreeing with more of your comments: good to keep things in perspective - thanks. (But I will say that if our health system were funded accordingly, service would be measurably better......let us know how service is for you if you are ever unfortunate enough to end up on a waiting list...)

I've never thought of myself as being grouchy. But I guess if you don't write shit, you should be able to avoid most of it

Originally Posted by Tahr

There some real glass half empty comments here.

I've never had any trouble with Gun City. Good service in Wellington. If they are too expensive I go somewhere else and they can't bull shit me because I know what I want and why I want it.

I wonder how many lives were saved for free in the Waikato Hospital on the day that you got the run around oneipete? Sure, no one likes shit service, but keep it in perspective.

I've been a regular at Waikato hospital since 2013, can't complain about the service I've received.

after a couple of hiccups ive always had good service from GC in CHCH.a couple of dicey incidents with rifles ,but always cheerfully repaired (and the exact nature of the fault clearly shown to me)often with a bonus packet of ammo or suchlike thrown in because id been disadvantaged.
this is in complete contrast to another famous store whose notorious su[persalesman tried every pressure tactic in the book and underquoted me a gunsmith repair by50 bloody %.I shop where i want for what i want and if i like the salespersons approach(after watching all and sundry in action serving or not)I may well buy.otherwise its back another day or go elsewhere.
Im inclined to think at least some off the shite hurled at GC is on account of the owners sometimes erratic antics.

as with any type of chain store it all depends who you actually deal with not the store itself

Gun city have always matched or bettered a competitors price when I've been there why buy from GC and not the competitor well gun city was open and they weren't

Originally Posted by northdude

Gun city have always matched or bettered a competitors price when I've been there why buy from GC and not the competitor well gun city was open and they weren't

I went into the Christchurch Gun City shop a couple of years ago looking at a big Leupold scope.

They wouldn't drop their price, let alone match the price advertised by Reloaders Supplies for the exact same model. Even after I pointed out I could fly to Auckland, get a taxi from the airport to Reloaders and fly back to Christchurch and still pay less than at Gun City. The price difference was that much. Several hundred dollars.

In the end I got it couriered from Reloaders.

The only time I go into Gun City now is to remind myself why I don't go there.

Originally Posted by systolic

I went into the Christchurch Gun City shop a couple of years ago looking at a big Leupold scope.

They wouldn't drop their price, let alone match the price advertised by Reloaders Supplies for the exact same model. Even after I pointed out I could fly to Auckland, get a taxi from the airport to Reloaders and fly back to Christchurch and still pay less than at Gun City. The price difference was that much. Several hundred dollars.

In the end I got it couriered from Reloaders.

The only time I go into Gun City now is to remind myself why I don't go there.

When they have there sale's they can end up slightly cheaper on ammo. There not my first choice but they are open all week which can be handy.

Originally Posted by systolic

I went into the Christchurch Gun City shop a couple of years ago looking at a big Leupold scope.

They wouldn't drop their price, let alone match the price advertised by Reloaders Supplies for the exact same model. Even after I pointed out I could fly to Auckland, get a taxi from the airport to Reloaders and fly back to Christchurch and still pay less than at Gun City. The price difference was that much. Several hundred dollars.

In the end I got it couriered from Reloaders.

The only time I go into Gun City now is to remind myself why I don't go there.

I have a very similar experience. Went to GC hamilton, they did not have the rifle in the caliber I wanted and were $50 more expensive than Reloaders. They had one in the Auckland branch but would not match the price, he said there was not enough margin for price match and postage. So I got it from Reloaders, posted for free. I also had a bit of a debacle involving a broken rifle that involved me visiting them about 6 or 7 times to get them to move along the process. I still go there but only to try holding a gun I can buy somewhere cheaper with free postage, and I do buy a bit of ammo there as the price difference for me is usually worth the convinience with the volume I buy.

In saying that the staff there are friendly and often have helpful suggestion on what to buy.

In my capacity as an ambulance officer, I interact with the emergency department at Waikato fairly regularly, and they're awesome people doing a really good job. Sadly, they're also quite frequently operating beyond their capacity, and shouldering the overflow from other departments. They certainly need more funding, and for fewer people to clog up the system with alcohol-related injuries.

Forgot to mention, there were also a couple of Fruit Bursts in the Gun City parcel that arrived today.

Originally Posted by Solo

I see Gun City getting a bit of abuse around here from time to time, so I thought I would share today's positive experience.

I've been ordering a fair few bits of gear online in preparation for when my FAL comes through (and so I have stuff to play with til then). As the packages have been arriving, an alarmingly high rate of incorrect products has been coming out of them. Today I got one from Gun City with exactly this issue. I'd ordered Frog Lube liquid, they sent paste by mistake. I contacted them about it, and within a few minutes have been told to keep the paste, that they're very sorry, but are all out of the liquid, and that they've refunded my money.

...

sounds just like when they purposely changed my order and didn't tell me. I ordered a jw 15 with over barrel suppressor which are very short and a suitably short case for it as well as a bunch of other things. I went to the trouble of also writing down their product codes off their website so I made sure I got exactly what I wanted. They sent me a full length gun bag and when I contacted them they told me they choose that one because it would fit other rifles. What they didn't consider was I have a gun bag for each of my rifles already.
The easiest and most successful thing you can do in customer service is give people what they want. If you think it needs to be changed as a customer service rep you must contact the purchaser. Making changes and just sending it is bullshit

Sent from my workbench