Thread: Thermal scopes - best bang for your buck?

Originally Posted by mikee

For me the biggest thing is the after sales service / repairs.

Its no good having the best gear if when it breaks (its electronic remember) it take months and cost megabucks to repair.

Most dealers are very good at promises I have found but quick to pass the buck to the importer/service company, or flee if necessary leaving you holding the results.

I see this from both sides to having worked for an equipment importer for over 20 years.

We have an arrangement with our brands where we replace if it cant be fixed here in NZ. But in saying that the return rate on Sytong is extremely low. Well below the most reliable scope brands sold here.