Ended up sending mine back to Taihape Sport and let them deal with it. Haven't heard much in a while so nice to see this thread pop up to remind me to check in.
That being said, I've spoken to Leupold USA and they are great to deal with. Ended up buying another VX5 over a Zeiss just because of the customer service.
The fee back to Taihape was $50 and that's supposed to include return shipping. When I checked freight to the US it was closer to $80. Probably should have checked in to the Aus option.
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