Thread: Buying lifetime warranty gear without receipt.

Originally Posted by zeropak

Having to produce a receipt for something which has a lifetime warranty is Bizarre. Thermally printed receipts go blank after a year or so, apart from that receipts simply get lost of misplaced. For any higher value item we would have no problem going into Xero and confirming a purchase historically. As already mentioned most higher value products also have a serial number which can be confirmed with the manufacturer. This is important because lifetime warranties are supported and covered by the manufacture, so in the case of a claim although you would go back to the supplier in the first instance, if the supplier no longer exists then you need to be able to go to that manufacturer.

Totally agree! I do see that Swarovski, Vortex and Bushnell need proof of purchase for warranty claims. It’s always stumped me why you would need the receipt when they could just track the serial on their end and see if it’s sold through a shop. I turned down a pair of Swaro El 10x42 for not having a receipt because at 3k it’s still alot of money for something that I might have to fork out of my own pocket for


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