Thread: Scope warranty servicing

Originally Posted by Taff

When I read the terms of the Leupold guarantee some years ago it stated postage will be charged, as part of the terms and conditions this would supersede the consumer act.
I would love to know how the Bushnell guarantee works as it states " the life of the product " ?

No dis respect @Taff, but last I heard you were working for a major retailer in the field. Surely if anyone should know how the warranties work, it is you guys

Originally Posted by Pengy

No dis respect @Taff, but last I heard you were working for a major retailer in the field. Surely if anyone should know how the warranties work, it is you guys

I agree but tryin to get a answer from them is a mine field, f Leupold scopes go to NZ Asia , who send them to Australia first, who then decide whether to send them to the USA , Leupold can take three months or a week as in the last one I sent, yet a 10 yr old range finder took a month and was replaced by a new one, if a scope is faulty and reasonable New we replace on the spot as we know Leupold will fix it, if you have dropped it in a river denting it like the last two then we send them away.
As to warranties some scopes have lifetime in the USA and 10 yrs in NZ so you need to read the small print not the advertising.

Originally Posted by Taff

I agree but tryin to get a answer from them is a mine field, f Leupold scopes go to NZ Asia , who send them to Australia first, who then decide whether to send them to the USA , Leupold can take three months or a week as in the last one I sent, yet a 10 yr old range finder took a month and was replaced by a new one, if a scope is faulty and reasonable New we replace on the spot as we know Leupold will fix it, if you have dropped it in a river denting it like the last two then we send them away.
As to warranties some scopes have lifetime in the USA and 10 yrs in NZ so you need to read the small print not the advertising.

Yes, on some of the euro scopes it you read the lifetime weazle words they say that they only guarantee to keep spare parts for a limited number of years.

Originally Posted by zimmer

Yes, on some of the euro scopes it you read the lifetime weazle words they say that they only guarantee to keep spare parts for a limited number of years.

Surprisinly a lot of the Euro stuff is only warranted for 10 years.....