Thread: Using the firearms register

Originally Posted by Tahr

Is their any help line that’s quicker?

111?

Originally Posted by Tahr

Is their any help line that’s quicker?

I checked with my local station after going through the similar painful process, and no I was told the 0800 is their only contact, no possibility for call back, and cannot do via email.

Rung this moring at 830 talked to someone within 2minutes. Then again at 930 waited 15 mins. Maybe I got lucky

It's a bit like the old what now hotline on Sundays as a kid keep ringing before lines open and you'll get thru.lol

This made me think of you guys - have a great day all

This morning: one wait of 10 min then another of 8 min and he (they) answered.
Took 6 min to register a firearm that wasnt on the drop down list. I did have a draft entry set up already.
Sounds like they’re clearing a backlog.

Originally Posted by Tahr

Is their any help line that’s quicker?

It seems as though their philosophy is.
All our operators are busy, but your call is important to us so please wait till it's no longer important to you

yeah just waited 15 mins but nice young bloke and it was all easy friendly bugger and english was first language - some with my hearing and a solid Pakistani accent just cant understand them Spark especially bad - did point out lots of misinformation about ammo purchase

22min 22sec to advise of a sale of a firearm. 20mins was on hold. This was my 4th attempt at waiting on hold while still doing my day job. Nice young chap on other end, most pleasant.

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I have no issue with the people on the other end - except you cant actually talk to them.

what a shit service
Waited 45 minutes yesterday got to 5 oclock only, lady finally answer sorry you need to ring back tomorrow we are now closed
Tried again at 2 oclock today waited 33minutes gave up had a meeting i had to go to
Is there any other way to do a ownership transfer?

Originally Posted by bigbear

what a shit service
Waited 45 minutes yesterday got to 5 oclock only, lady finally answer sorry you need to ring back tomorrow we are now closed
Tried again at 2 oclock today waited 33minutes gave up had a meeting i had to go to
Is there any other way to do a ownership transfer?

Sadly No

wouldnt you think with the IT etc available today you could just hop on the PC download the required FSA form(sale /purchase ) fill it in and email it back. FFS must be enough mouse munters in that place to enter it where it should go.my rego featured a SNAFU when the young las at their end politely informed me the only .303 they recognised was the Mk111 SMLE and what exactly was a 1943 no4mk1longbranch .303.
I had great delight in reeducating her-admittedly she di thank me for my "vast 'knowledge of the subject!
we didnt touch on the siamese version ,nor ther fazakerly vasriation noe no 4 mk1(T) nor the Ishapor models best saved for next time eh what

Originally Posted by Happy Jack

Sadly No

If you don’t do, will they contact you? If so be prepared, sorry all our are………… … please ring back on the weekend

Originally Posted by bigbear

what a shit service
Waited 45 minutes yesterday got to 5 oclock only, lady finally answer sorry you need to ring back tomorrow we are now closed
Tried again at 2 oclock today waited 33minutes gave up had a meeting i had to go to
Is there any other way to do a ownership transfer?

Was told by them 6 months ago there was a "online" system in the pipeline, could be a very long pipeline though.